Retail Store Manager Lead
2 weeks ago
About the Store Manager Role
Kathmandu is a leading global outdoor lifestyle brand committed to sustainability. We're on a mission to improve the wellbeing of the world by getting more people outdoors.
As a Store Manager at one of our Melbourne stores, you will be responsible for ensuring the successful and efficient running of the store. Key responsibilities include:
- Building and driving a customer-led culture through sales, service, and compliance initiatives.
- Inspiring and leading a diverse team of outdoor enthusiasts to reach set KPIs and sales targets.
- Working closely with the Regional Manager to ensure the store is running effectively.
- Representing the store and supporting the wider network in the development and execution of initiatives and processes.
- Training, mentoring, and coaching Team Members to work towards goals and succession planning.
- Creating an enjoyable experience for each and every customer.
You will have previous management experience in a retail or customer service environment, with a proven ability to lead, motivate, and build sales and service through exceptional store management.
You can demonstrate exceptional problem-solving abilities, a proactive outlook, and sound knowledge of retail requirements, including POS, stock control, cash handling, security, and store presentation.
We're looking for someone with a genuine passion for our products and what we stand for as a business.
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