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Restaurant Manager

2 months ago

Fraser Coast Regional, Australia Guzman y Gomez Mexican Kitchen Full time

About Us

Guzman y Gomez Mexican Kitchen is a leading fast-food restaurant chain that has revolutionized the industry with its commitment to serving high-quality, clean food. Our mission is to provide an exceptional customer experience while maintaining a safe and secure environment for our team and guests.

Job Summary

We are seeking an experienced Restaurant Manager to join our team. As a key member of our operations team, you will be responsible for the overall management of the restaurant, including leading a high-performing team, delivering exceptional customer service, and driving sales growth.

Key Responsibilities

  1. Team Leadership
  • Lead a team of restaurant staff to achieve sales targets and maintain high levels of customer satisfaction
  • Develop and implement training programs to enhance team skills and knowledge
Customer Service
  • Ensure that all customers receive a high level of service and are satisfied with their experience
  • Address customer complaints and concerns in a professional and timely manner
Operations Management
  • Manage the day-to-day operations of the restaurant, including inventory management, staff scheduling, and cash handling
  • Monitor and analyze sales data to identify trends and opportunities for growth
Financial Management
  • Manage the restaurant's budget and financial performance, including controlling costs and achieving profit targets
  • Develop and implement strategies to drive sales growth and increase revenue

Requirements

  1. Leadership Experience
  • Proven experience in a leadership role, preferably in the fast-food or hospitality industry
Customer Service Skills
  • Excellent customer service skills, with the ability to provide a high level of service to customers
Operations Management Skills
  • Strong operations management skills, with the ability to manage multiple tasks and priorities
Financial Management Skills
  • Basic financial management skills, with the ability to manage budgets and financial performance

What We Offer

  1. Competitive Salary
  • A competitive salary package, including a base salary and performance-based bonuses
Benefits
  • A range of benefits, including health insurance, paid time off, and professional development opportunities
Opportunities for Growth
  • Opportunities for career growth and professional development, including training and mentorship programs