Communications Sales and Merchandising Specialist

3 weeks ago


Melbourne, Victoria, Australia JB Hi-Fi Full time
About JB Hi-Fi

JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods.

We aim to 'Help People with Better ways to Live, Learn, Work and Play' by delivering the highest quality service. Our Purpose is at the heart of our business, and we want you to be a part of it.

About the Role

The Telco Sales Coordinator will assist the Store Management team in achieving sales and profitability targets for the store through providing ongoing training, coaching, support, and feedback to the Communication Team.

Key responsibilities include leading and maintaining the agreed communications department merchandising standards, ensuring all Communications Department activities meet compliance and legislative standards, and promoting a culture of collective high performance and great customer experiences across the store.

About You

To succeed in this role, you must have proven retail experience and a broad knowledge of Telco, as well as proven customer service experience and background in cash handling, including the use of EFTPOS facilities.

You should be able to work both independently and as part of our consolidated sales team, and have the ability to work under pressure while maintaining a supportive and inclusive team dynamic.

Benefits
  • We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group.
  • Our employees enjoy exposure to ongoing training & development opportunities from day one.
  • We provide generous team member discounts across a range of products as well as a leading commission structure for sales positions.
Job Requirements

This role requires a strong understanding of Telco services, excellent communication skills, and the ability to maintain accurate records and reports.

A competitive salary of $60,000 - $80,000 per annum, depending on experience, will be offered to the successful candidate.



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