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Digital Solutions Specialist, IT
1 month ago
The University of Notre Dame Australia is a private Catholic institution dedicated to excellence in education and research. With over 1,000 staff members and more than 12,000 students across its Fremantle, Broome, and Sydney campuses, the university offers an exceptional learning experience.
This full-time opportunity for a Service Analyst in the Information Technology Office involves providing first and second-level support to university customers and stakeholders. Key responsibilities include triaging help desk requests, developing policy and procedures, and administering computer account systems.
Requirements for the role include relevant tertiary qualifications in information technology or a related field, as well as proven knowledge and understanding of the ITIL framework. The successful candidate will have strong critical thinking and problem-solving skills, with the ability to provide outcome-focused solutions.
A competitive salary of $77,437 to $86,102 per annum (plus superannuation) reflects the importance of this position in ensuring the success of the university's technological initiatives. This includes implementing digital technology changes while maintaining the ongoing availability of the IT environment.
To be considered for this role, please submit your application, including a resume and cover letter outlining your suitability for the position. We encourage applicants to apply as soon as possible, as we will begin shortlisting and conducting interviews prior to the advertisement closing date.
This opportunity is open to candidates with current and valid work rights in Australia. Aboriginal and Torres Strait Islander people are also encouraged to apply.
