
Team Leadership Position
1 week ago
Key responsibilities for this role include overseeing the performance of the team, ensuring the delivery of cost-effective and professional services. The ideal candidate will provide day-to-day management and technical expertise to the team.
About This Role:
- Lead a high-performing team to deliver excellent client service standards.
- Identify skill gaps, create training programs, and implement succession planning strategies.
- Develop and maintain quality processes across the team.
- Manage daily workflows to meet client expectations.
- Build and develop external business relationships with clients and external networks.
The Ideal Candidate:
- At least 3 years of experience in directly managing a team within a claims environment.
- Exposure to or working knowledge of general insurance principles.
- Strong coaching, mentoring, and negotiation skills.
- Experience in relationship building and stakeholder management.
What We Offer:
- A friendly and comfortable working environment that facilitates work-life balance.
- A range of benefits including flexible working arrangements, employee discounts, and recognition programs.
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