Career Opportunities for Customer Service Professionals
1 week ago
As a key member of our customer service team, you will be responsible for providing exceptional support to our clients. This is a busy and fast-paced environment where no two days are the same.
This role requires a self-motivated individual with a positive attitude and excellent communication skills. You will be working in a great work environment with flexible hours, with no nights or weekends required.
Our company operates a global network of hearing stores, equipped with the latest technology and most importantly, the best people. We pride ourselves on offering progressive career pathways to our employees to grow and develop in the pathway of their choice.
As the first point of contact in the bloom customer journey, you will be providing exceptional customer service each day. This includes appointment booking and claims management, reception duties, invoicing, processing and filing documents, minor hearing aid repairs (training provided), and promotional activities to promote your clinic.
The successful candidate will have prior experience delivering high-quality customer service in a retail or allied health environment. They will also be competent in the Microsoft Office suite and able to pick up new programs with ease.
A proven track record in managing priorities within a busy environment is essential, as is a high attention to detail and solid administration background. A strong team player with a positive and team-orientated attitude is also required.
Other benefits include a positive and dynamic work environment, opportunities for career development and growth, and a commitment to being part of the bloom hearing customer journey according to the WSA values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.
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