Career Opportunities in Customer Service
6 days ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team. As a Personal Banker, you will be responsible for delivering exceptional customer experiences and providing personalized solutions to meet their financial needs.
Key Responsibilities:
- Build strong relationships with customers through face-to-face interactions and phone calls.
- Understand customers' goals and objectives to design tailored financial solutions.
- Educate and support customers in digital literacy and online banking capabilities.
- Guide customers through lending solutions, including personal loans and credit cards.
- Pursue ongoing learning and development opportunities to enhance skills and knowledge.
Requirements:
- Proven ability to achieve sales results through customer-focused solutions.
- Confidence in communicating effectively with customers.
- Ability to build rapport quickly with customers and colleagues.
- Understanding of the bank's unique value proposition.
- Collaborative mindset and team orientation.
Benefits:
- Meaningful impact on customers and communities.
- Supportive team environment that values diversity.
- Career opportunities and flexibility.
About This Role:
This is a 12-month fixed-term, full-time position located in Brisbane, with a 76-hour fortnight roster.
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