Sales and Customer Service Manager

6 days ago

Perth, Western Australia beBeeRetailManagement Full time $77,000

Job Overview

This position is responsible for overseeing the sales and customer service aspects of a retail establishment.

The ideal candidate will have excellent leadership and organizational skills, as well as the ability to communicate effectively with staff and customers.

A key responsibility of this role is to analyze and determine the optimal product mix to meet customer needs, maintaining appropriate stock levels and upholding service standards.

The successful candidate will also strategize and execute promotional campaigns and advertising initiatives to enhance visibility and drive sales of the establishment's goods and services.

Maintaining accurate records of stock levels, creating budgets, and documenting all financial transactions are also essential tasks in this role.

Furthermore, the incumbent will oversee and supervise staff to maximize their performance, providing guidance and support as needed.

Recruiting, training, and nurturing talent for various sales and customer service roles within the store is another key aspect of this position.

Providing exceptional customer service and promoting products are critical components of this job.

Requirements

Applicants should possess a Diploma qualification in a relevant field and have at least 5 years' experience in a retail management role.

Strong leadership, organizational, and communication skills are essential for success in this position.

The ideal candidate will also demonstrate proven ability to manage budgets, inventory, and staff effectively.

A customer-focused approach with a proactive and hands-on attitude is highly valued in this role.

What We Offer

This is a full-time opportunity with potential for career growth and development within a supportive team culture.

Competitive annual salary and superannuation benefits are also offered.

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