
Customer Service Specialist
2 days ago
We are seeking an exceptional Customer Service Specialist to join our dynamic team. As a key member of our Front of House, you will be responsible for delivering an outstanding customer experience, working closely with Kitchen staff to ensure seamless operations.
\Our ideal candidate is a team player with excellent communication and interpersonal skills, able to foster strong relationships with colleagues and customers alike. If you are passionate about providing exceptional service and have a passion for hospitality, we want to hear from you
\Key Responsibilities:
\- \
- Deliver exceptional customer service, ensuring every customer has a positive experience\
- Work closely with Kitchen staff to identify and develop solutions to operational problems\
- Maintain high standards of cleanliness and sanitation in the barista/cold drinks work area\
- Assist FOH staff with beverage preparation, customer ordering and payment processing as required\
- Identify daily and weekly ordering requirements for FOH consumables\
- Participate in maintaining a positive and productive work environment\
- Other duties as assigned by management\
- Adhere to all company policies and procedures\
- Meet performance targets and expectations\
- Contribute to continuous improvement initiatives\
- Engage in ongoing learning and development to enhance skills and knowledge\
- Perform other related duties as required\
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