Service Supervisor

7 days ago


Adelaide, South Australia Epiroc Australia Pty Ltd Full time

About the Role

We are seeking a highly skilled Service Supervisor to join our team at Epiroc Australia Pty Ltd. As a Service Supervisor, you will play a critical role in ensuring the smooth operation of our service centre, providing exceptional customer service, and leading a team of technicians to deliver high-quality service.

Key Responsibilities

  • Promote and maintain a safe and compliant work environment
  • Coordinate and supervise technicians to deliver exceptional service
  • Build sustainable relationships with all stakeholders and provide exceptional customer service
  • Identify and coordinate employee training and development needs
  • Apprentice program management
  • Rock drill and component overhauls

Requirements

  • Extensive multidisciplinary supervision knowledge and experience in an OEM environment
  • Relevant Trade Certificate
  • Planning and resource experience
  • Effective people management and leadership skills and experience
  • Excellent communication skills
  • Problem-solving ability and trouble shooting skills
  • Commitment to providing quality customer service
  • Ability to handle and work under pressure
  • Good report writing ability and proficient computer literacy

What We Offer

  • Super on all hours worked
  • Company paid Income Protection
  • Unlimited career opportunities
  • Paid parental leave for primary and non-primary carers
  • Above NES long service leave
  • Years of service recognition awards
  • Training and mentorship opportunities

About Epiroc Australia Pty Ltd

Epiroc Australia is part of a large global company that operates in 150 countries and employs over 13,000 people worldwide. With a strong focus on automation technology, Epiroc markets and services well-known mining equipment as well as extensive ranges of consumables and other mining and construction-related equipment.

We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people, and people from culturally diverse backgrounds to apply.


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