Rating Collection Specialist

1 week ago


Perth, Western Australia beBeeCustomer Full time $62,815 - $74,122

We are seeking a highly motivated professional to join our team as a Rating Services Officer. The ideal candidate will have demonstrated experience in a similar role, strong customer service skills, and excellent problem-solving and negotiation abilities.

Key Responsibilities
  • Provide effective rating services while delivering quality customer service in accordance with legislative requirements.
  • Maintain the rating system, handle telephone and written enquiries, and undertake various tasks to ensure efficient collection of rates.
  • Resolve payment queries with ratepayers and external stakeholders using proactive problem-solving skills.
  • Ensure timely and accurate delivery of services in accordance with legislative requirements and procedures.

The successful candidate will have a proven track record of delivering high-quality results in a fast-paced environment, with excellent communication and interpersonal skills.



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