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Building Support Coordinator

2 months ago

Sydney, New South Wales, Australia South Australia Full time
Building Support Coordinator

Metricon Homes, Australia's largest home builder, is seeking a highly organized and customer-focused individual to join our team in South Australia. As a Building Support Coordinator, you will play a pivotal role in ensuring our customers receive exceptional service throughout the building process.

Key Responsibilities:

  • Proactively manage customer expectations by providing regular updates on the status of their home.
  • Effectively communicate and maintain a professional link between Metricon clients and site personnel to ensure feedback and resolution.
  • Maintain accurate customer files with relevant contract, variations, and other required documentation.
  • Coordinate the installation of gas lines and meters with authorities using CPT reports.
  • Ensure all information kept in the database is correct and up-to-date.

Requirements:

  • Experience in a customer-focused role with conflict and problem management focus.
  • Ability to read plans and knowledge of contracts an advantage or built a home before.
  • Highly organized with the ability to multi-task and deal with a variety of activities.
  • Excellent interpersonal and communication skills.
  • Intermediate Microsoft Word, Excel, and Outlook computer skills.

What We Offer:

  • A competitive salary and salary package opportunities.
  • Ongoing learning and development opportunities to help build your skills and reach your potential.
  • Clickhome Database training through your Team Leader.
  • Support from a Management Team that values employee well-being.

This role requires a national police check to be undertaken by the successful applicant.