Store Manager

6 days ago


Carindale, Queensland, Australia The Body Shop International Limited Full time

About The Body Shop

The Body Shop is a pioneering cruelty-free beauty brand that has been a force for good since 1976. We're committed to generating positive economic, social, and environmental impact. Our activist roots remain a key part of everything we do, from our iconic window posters to our vegetarian products to our campaigns.

Your Role in a Nutshell

We're looking for an inspirational leader who shares our passion for the brand and our values. As a Store Manager, you'll drive the store and team to deliver retail excellence, strong sales results, and an engaging customer experience.

Key Responsibilities

  • Customer Experience
    • Shape a customer-focused store experience by leading the team to drive customer engagement and bring the brand to life.
    • Ensure the development of consumer loyalty to help build The Body Shop brand.
  • Delivery
    • Control and meet sales and performance targets with outstanding planning and organizing skills.
    • Monitor and manage change, using data to make sound commercial and business decisions.
    • Have full knowledge of the beauty market, our competitors, and a passion for our products.
  • Teamwork and People Management
    • Lead and work as part of a team, quickly reacting to any problems that may occur.
    • Be an outstanding communicator and competent to manage the team in accordance with the needs of the store and its customers.
    • Attract and retain people who reflect the brand, identifying high potential and developing current team members to a high standard.

What We Look For

  • Experience in beauty retail and people leadership.
  • Able to control and meet sales and performance targets with outstanding planning and organizing skills.
  • Experience of using data provided to make sound commercial and business decisions.
  • Ability to work collaboratively within a feedback culture.
  • Team coaching and development.
  • Ability to demonstrate outstanding communication and operational skills.
  • Leadership skills to achieve personal and business success.
  • Good IT skills.
  • Flexibility to work across Sunday to Saturday.

Talent Drivers

Commerciality, Collaborative Skills, Leadership, Personal Conduct, Purpose



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