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Assistant Store Manager

2 months ago

Carindale, Queensland, Australia ASICS Full time

About ASICS

At ASICS, we're passionate about creating exceptional customer experiences and driving sales growth through our high-performance culture and performance mindset.

Job Summary

We're seeking a talented Assistant Store Manager to support our Store Managers in running the day-to-day operations of our store. As a key member of our team, you'll lead and develop a team, contribute to strategy to optimize sales, customer experience, and store performance.

Key Responsibilities

  • Leadership and Team Development
    • Support Store Managers in leading and developing a high-performing team
    • Coach and mentor team members to achieve sales and customer service goals
  • Sales and Customer Experience
    • Drive sales growth through effective sales strategies and customer engagement
    • Develop and implement customer service initiatives to enhance the customer experience
  • Store Operations
    • Support Store Managers in managing store operations, including inventory management and visual merchandising
    • Ensure a safe and healthy work environment for all team members
  • Strategy and Planning
    • Contribute to the development of sales and customer experience strategies
    • Collaborate with Store Managers to achieve business objectives

Requirements

  • Leadership Experience
    • Previous people leadership experience in a similar customer-facing role
  • Sales and Customer Service
    • Proven sales experience with the ability to educate customers about products and services
    • Excellent customer service skills with a focus on delivering exceptional customer experiences
  • Teamwork and Adaptability
    • Ability to work effectively in a fast-paced environment with multiple priorities
    • Proven ability to adapt to changing circumstances and priorities
  • Education and Certifications
    • High school diploma or equivalent required; degree in business, marketing, or related field preferred

What We Offer

  • Competitive Compensation and Benefits
    • Generous team member discounts - 25% off wholesale
    • Paid parental leave and 17.5% annual leave loading
  • Opportunities for Growth and Development
    • Training and development programs to support career growth and advancement
    • Opportunities to work with a socially and environmentally ethical brand