
Retail Systems Integration Specialist
2 weeks ago
We're seeking an accomplished retail technology assistant to support the integration and operation of our loyalty program, POS systems, and other technical infrastructure.
Key Responsibilities:
- Lead store onboarding – Set up and integrate new stores into our loyalty system
- Manage POS & API integrations – Ensure smooth connections between systems and troubleshoot issues
- Work with vendors – Oversee IT aspects of vendor onboarding and manage timelines
- Support & problem-solve – Identify and fix technical issues quickly
- Bridge the gap – Communicate clearly and confidently with both technical and non-technical teams
- Document & improve – Maintain clear technical guides and suggest system improvements
You'll Need:
- Experience in technology support, integrations, or a similar role
- Understanding of APIs, POS systems, and app development processes
- Strong communication skills – Able to explain technical details in simple terms
- Problem-solving and project management skills – Ability to handle multiple tasks and meet deadlines
- Ability to work independently and take ownership of tasks
- Experience creating and maintaining technical documentation
Why Work With Us?
- Hybrid work arrangement – 2 days on-site, the rest remote
- Career growth opportunities – Training, development, and clear progression paths
- Autonomy and impact – Be the go-to expert in this role
- Occasional domestic travel – Get hands-on with integrations
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