IT Infrastructure Stability Specialist

1 week ago

Melbourne, Victoria, Australia beBeeReliability Full time
Role Overview

As a Site Reliability Engineer, you will be responsible for ensuring the stability and reliability of our non-production and production environments. This includes monitoring uptime, stability, and reliability, establishing smoke tests across APIs and critical services, designing and implementing dashboards and alerting systems, and investigating and troubleshooting incidents impacting our environments.

Key Responsibilities
  • Ensure development, integration, pre-production, and production environments remain healthy, available, and performant.
  • Establish and configure smoke tests across APIs and critical services to proactively detect downstream failures.
  • Design, implement, and maintain dashboards and alerting systems that provide real-time visibility into environment health and dependencies.
  • Investigate and troubleshoot incidents impacting our environments, escalating where required.
Required Skills and Qualifications
  • Typically require a tertiary qualification in an IT discipline.
  • Relevant tertiary qualification at degree level.
  • Strong experience in site reliability engineering, DevOps, or systems engineering roles.
  • Proven ability to build monitoring dashboards and alerting (App Insights, App Dynamics, Power BI, or equivalent).
  • Hands-on experience with API testing and automation frameworks for smoke/health checks.
  • Understanding of CI/CD pipelines and build orchestration tools (Azure DevOps, GitHub Actions, GitLab CI, etc.).
  • Knowledge of cloud infrastructure (AWS, Azure, or GCP) and containerized environments (Docker, Kubernetes).
  • Familiarity with observability practices (metrics, logging, tracing).
  • Strong troubleshooting and problem-solving skills across complex dependencies and the ability to work collaboratively within a team.
  • Familiarity using predictive analytics to optimize infrastructure allocation based on traffic patterns.
Benefits
  • A competitive salary.
  • A range of Bupa benefits.
  • Flexible working/work from home arrangements.
  • Discounts on health insurance, travel, car, home, contents, and pet insurance products.
  • Access to a dedicated internal wellbeing team providing a range of services.
  • An additional wellbeing day each year.
About Us

We are an international healthcare group committed to longer, healthier, happier lives and making a better world for more than 70 years.

We support over 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing, and medical visa services.

Our people reflect the diversity of our community. We value and respect your wellbeing, identity, and story.

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