Risk Assurance Specialist
7 days ago
Home Start Finance is seeking a Quality Assurance Officer to join our Risk Assurance team on a permanent, full-time basis.
Key Responsibilities- Partner with internal stakeholders to develop and undertake quality assurance activity.
- Identify, assess, and mitigate risks associated with our core customer journey.
- Assist in promoting a positive risk and compliance culture through guidance, support, and education.
- Undertake quality assurance activity across all customer channels, throughout the entire customer journey.
- Identify issues and themes, sharing findings and recommendations with internal stakeholders.
- Provide guidance and support to leaders to help educate employees on their obligations and responsibilities.
- Continuously improve the organisation's approach to quality assurance.
- Proven experience in audit, quality assurance, and/or control testing.
- Excellent time management, with the ability to meet deadlines and deliverables.
- Collaborative team player with strong communication skills and the confidence to engage across all levels of the business.
- Analytical mindset with a keen eye for detail.
- Customer-centric approach, and a passion for the work.
Home Start Finance is a unique South Australian organisation in the financial services sector. Our innovative financial solutions break down barriers to housing, helping SA residents achieve their dream of owning a home.
We're not just an employer: we're a community-focused partner of choice. We offer a range of benefits, including the opportunity to work with like-minded people who are passionate about the work they do.
We're an equal opportunity employer that supports a diverse, inclusive, and safe place to work where everyone belongs, and everyone feels at home.
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