Risk Assurance Specialist

7 days ago


Adelaide, South Australia HomeStart Finance Full time
About the Role

Home Start Finance is seeking a Quality Assurance Officer to join our Risk Assurance team on a permanent, full-time basis.

Key Responsibilities
  • Partner with internal stakeholders to develop and undertake quality assurance activity.
  • Identify, assess, and mitigate risks associated with our core customer journey.
  • Assist in promoting a positive risk and compliance culture through guidance, support, and education.
What You'll Be Doing
  • Undertake quality assurance activity across all customer channels, throughout the entire customer journey.
  • Identify issues and themes, sharing findings and recommendations with internal stakeholders.
  • Provide guidance and support to leaders to help educate employees on their obligations and responsibilities.
  • Continuously improve the organisation's approach to quality assurance.
What We're Looking For
  • Proven experience in audit, quality assurance, and/or control testing.
  • Excellent time management, with the ability to meet deadlines and deliverables.
  • Collaborative team player with strong communication skills and the confidence to engage across all levels of the business.
  • Analytical mindset with a keen eye for detail.
  • Customer-centric approach, and a passion for the work.
About Us

Home Start Finance is a unique South Australian organisation in the financial services sector. Our innovative financial solutions break down barriers to housing, helping SA residents achieve their dream of owning a home.

We're not just an employer: we're a community-focused partner of choice. We offer a range of benefits, including the opportunity to work with like-minded people who are passionate about the work they do.

We're an equal opportunity employer that supports a diverse, inclusive, and safe place to work where everyone belongs, and everyone feels at home.



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