
Real Estate Operations Manager
4 days ago
A dynamic leadership role in a thriving real estate agency.
The successful candidate will be responsible for overseeing daily operations across two offices, leading and supporting administration, sales, and property management teams. This is a hands-on leadership role that combines office management, people management, and HR responsibilities.
Key Responsibilities
- Oversee the smooth operation of two offices, ensuring administrative efficiency, compliance, and a positive workplace culture.
- Lead and support administration, sales, and property management teams to achieve business goals.
- Manage recruitment, onboarding, HR records, and staff support to maintain a high-performing team.
- Maintain systems, compliance processes, and office resources to ensure operational excellence.
- Ensure listing, sales, and property files meet legislative requirements and comply with industry standards.
- Partner with payroll to manage entitlements, leave, and wage compliance.
- Coordinate diaries, meetings, events, and sponsorships to drive business growth.
- Develop and implement training, professional development, and engagement initiatives to enhance team performance.
- Ensure WHS compliance and organise safety training / protocols to protect employees and clients.
- Assist the Director with confidential projects including acquisitions and business growth strategies.
Requirements
- 5+ years' experience in office management, preferably in real estate or property.
- Strong HR generalist experience including recruitment, ER, and compliance.
- Proven leadership skills with the ability to mentor and manage teams.
- Excellent organisational and multitasking abilities.
- High-level proficiency in Microsoft Office & real estate software preferred but not essential.
- Emotional intelligence, discretion, and ability to manage sensitive matters.
What We Offer
- A permanent, full-time leadership role in a respected real estate agency.
- The opportunity to work across two thriving offices in Warragul & Drouin.
- A competitive salary package reflective of your skills and experience.
- The chance to contribute directly to business operations and growth.
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