Culinary Service Specialist

1 month ago

Sydney, New South Wales, Australia Hilton Hotels Full time

Position Overview

A Culinary Service Specialist plays a vital role in shaping every Guest's experience within Event Operations. Our commitment is to provide an experience that surpasses our Guests' expectations in food, beverage, and culinary services.

Key Responsibilities

As a Culinary Service Specialist, you will uphold the highest standards of quality in food and beverage services across our restaurants, bars, banquet facilities, in-hotel cafes, and room service. Your collaboration with Team Members will ensure a superior service experience through the following tasks:

  • Accurately take orders and serve customer requests promptly, including roles such as barista or bartender when necessary.
  • Stay informed about menu items, changes, and promotional events.
  • Maintain a clean, organized, and well-prepared service area.
  • Efficiently handle the settlement of all customer accounts.
  • Respond to Guest inquiries in a courteous and helpful manner.

Qualifications

Culinary Service Specialists at Hilton are dedicated to serving our Guests and collaborating with fellow Team Members. To excel in this role, candidates should embody the following qualities:

  • Friendly, positive, and energetic demeanor.
  • Dedicated to providing exceptional guest service.
  • Enthusiastic about learning new skills and techniques.
  • Presentable and well-groomed appearance.
  • Team-oriented with a positive attitude.
  • Strong communication skills in the local language.
  • Adaptable, reliable, and responsive to various work situations.
  • Able to manage diverse customer types, inquiries, and feedback.
  • Knowledgeable about alcoholic beverages and drink preparation.
  • Experience in food hygiene practices.
  • Familiarity with electronic ordering systems.
  • Experience in cash handling.
  • Able to work on a rotating schedule, including day and night shifts.
  • Capable of commuting to and from the hotel at various times.

About Hilton

Hilton is a premier global hospitality company, encompassing a wide range of accommodations from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to fostering an equitable and inclusive workforce, creating an environment where Team Members can be their authentic selves with opportunities for growth and success. Our award-winning culture includes:

  • Provided laundered uniforms.
  • Complimentary team member meals served fresh daily.
  • Discounted travel nights for you and your loved ones at any of our 7000+ hotels worldwide.
  • Food & Beverage discounts for enjoyable dining experiences.
  • Amazing recognition and award programs.
  • Opportunities to engage in ESG activities.
  • Flexibility to thrive and prioritize what matters most.

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