Vehicle Repair Specialist

1 day ago

Rockhampton, Queensland, Australia beBeeInsurance Full time $80,000 - $100,000

About Us

As Australia's largest network of accident repair facilities, our team focuses on providing quality and cost-effective repairs, as well as exceptional customer service. We pride ourselves on having over 2,200 employees across Australia and New Zealand, working together to achieve excellence in every aspect of our work.

We are seeking an experienced and qualified Insurance Loss Adjustor/Estimator to join our team. This role involves undertaking quality workmanship to ensure vehicles are returned to their pre-accident condition. Key Responsibilities:

  1. Providing excellent customer service to clients and work providers
  2. Accurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
  3. Completing quotes as required onsite, off-site, and online
  4. Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
  5. Managing parts for repairs to ensure timely arrival and cost-effectiveness
  6. Managing suppliers to ensure additional work is recorded and authorised in a timely manner
  7. Assisting with production management of the centre where required
  8. Ensuring vehicles are repaired to their pre-accident condition

Required Skills and Qualifications:

  • Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry
  • Excellent customer service skills, including building rapport with customers and work providers
  • Highly professional and personable
  • Strong systems experience and competent computer abilities
  • Ability to meet strict deadlines
  • Ability to problem solve with excellent accuracy and attention to detail
  • Able to work effectively and collaboratively with the team
  • Strong commitment to working in a safe manner
  • High attention to detail
  • Be reliable, punctual, and hardworking

What We Offer:

Our team members enjoy a range of benefits, including opportunities for career growth and development, competitive remuneration packages, and a safe and supportive work environment. We value our team members' contributions and strive to create a positive and inclusive workplace culture.

Key Benefits Include:

  • Opportunities for career advancement and professional growth
  • Competitive remuneration packages
  • A safe and supportive work environment
  • Ongoing training and development opportunities

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