Manager of Disability Support Services

1 week ago


Gold Coast, Queensland, Australia Linked Support Services Queensland Full time

About the Position

Linked Support Services Queensland is a dedicated disability support provider on the Gold Coast, QLD, committed to empowering individuals with disabilities to live fulfilling, independent, and meaningful lives.

We are seeking an experienced Operations and Client Services Manager to join our team, overseeing the operations of the business, managing a dedicated team of support workers, liaising with clients and their families, and ensuring the seamless delivery of services.

Key Responsibilities

  • Client Service Delivery: Ensure the timely and effective delivery of support services to clients, maintaining accurate records and communicating effectively with stakeholders.
  • Team Leadership: Lead, mentor, and motivate a team of support workers, promoting a positive and productive work environment.
  • Operational Management: Oversee the operational aspects of the business, including financial management, marketing, and human resources.

Requirements

  • Empathy & Compassion: Demonstrate genuine care for individuals with disabilities, providing inclusive and person-centered support.
  • Strong Communication Skills: Effective communication and interpersonal skills, able to build trust and foster strong relationships with clients, families, and stakeholders.
  • NDIS Knowledge: A deep understanding of NDIS rules, funding, reporting, and service agreements.


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