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Logistics Claims Professional

1 week ago

Banana Shire, Australia Genpact Full time

Job Overview

We are looking for a highly skilled and motivated individual to join our Hybrid Krakow team as a Process Associate. As part of this role, you will be responsible for handling operational tasks related to Logistic Claims processes, including solving claims tickets accurately and efficiently to meet service level targets.

You will work closely with our Customer Service organizations, warehousing, distribution, and transportation teams to ensure seamless delivery of order-to-cash processes. Your expertise in claims management and customer service will be essential in driving business results.

Key Accountabilities:

  • Solving claims tickets accurately and efficiently.
  • Delivering order-to-cash processes KPIs.
  • Cooperating with local Customer Service organizations, warehousing, distribution, and transportation teams.

Requirements:

Must-haves:

  • High School Degree or equivalent.
  • Advanced level of Italian language proficiency.
  • Conversational level of English language proficiency.

Nice-to-haves:

  • Experience in claims management and customer service.
  • Strong analytical and problem-solving skills.

What's in it for you:

  • Competitive salary package.
  • Stable job offers with employment contract.
  • Opportunities for professional growth and development.