Customisation Technician

3 weeks ago

Melbourne, Victoria, Australia Ingenico Group Full time

About the Role:

We are seeking a skilled Customisation Operator to join our team at Ingenico Group. As a key member of our Service Centre, you will play a vital role in ensuring the smooth operation of our EFTPOS terminals.

Key Responsibilities:

  • Keyloading of EFTPOS terminals as per customer requirements
  • Quality check of EFTPOS terminals to ensure they meet our high standards
  • Prepare QC passed terminals for dispatch to customers
  • Perform general workshop tasks as required
  • Act in accordance with relevant Workers Health and Safety legislation and Ingenico's WH&S policy
  • Act in accordance with relevant Environmental legislation and Ingenico's Environmental policy
  • Repair Services tasks such as screening and cleaning
  • Attend and participate in team activities, meetings, and day-to-day work activities, demonstrating respect and consideration for colleagues

Requirements:

  • Excellent communication skills (written and verbal)
  • Good time management skills, with the ability to prioritise and multitask
  • Ability to work well within a team and autonomously
  • Ability to be proactive and take initiative
  • Meet Key Performance Indicators (KPIs)

Qualifications:

  • Relevant tertiary qualification or Warehouse and/or Technical Service Centre experience

Compliance:

  • Contribute to health and safety at work by identifying, reporting, and controlling hazards and promptly reporting incidents
  • Comply with all applicable company policies
  • A favourable Police Check and other background checks are required

Information Security:

  • Comply with company policies and procedures in relation to Information security and confidentiality
  • Avoid working in a manner that represents any unacceptable risk to information security, including non-work activities which result or could result in breach of the information security policy
  • Report any breach of privacy, security, or confidentiality in a timely manner to protect the interests of the company

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