Customer Experience Coordinator

3 days ago

Gympie Regional, Australia beBeeCustomer Full time $40,000 - $60,000
Job Opportunity

We are seeking a Customer Experience Coordinator to deliver exceptional guest experiences and ensure the smooth operation of our service department.


This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys working with people, and has a passion for the automotive industry.

About the Role
  • Greet service guests warmly and assist with check-in alongside our Service Advisors
  • Manage and monitor the dealership traffic flow, ensuring safe and efficient parking
  • Drive and park customer vehicles with the utmost care and attention
  • Label, stage, and move vehicles in collaboration with the Workshop Controller
  • Return serviced vehicles to designated customer collection areas
  • Support the service team in maximising workshop efficiency and technician productivity
  • Keep service drive areas clean, clear, and well-organised
Key Requirements
  • Experience working in a role that requires a high level of customer service
  • Excellent customer service skills including in person, in writing and over the telephone
  • Must like helping solve problems and assisting customers
  • Accuracy and a high attention to detail
  • Current manual driver's licence
  • Clear communication and good organisation skills
Benefits
  • A fun and dynamic team environment where your contribution is valued
  • Career and development opportunities
  • Great employee benefits, including discounts on vehicles, parts and servicing
About Us

We pride ourselves on our values and customer service. Our mission is to provide our customers with a great experience every day, every time.

If you're looking for a challenging and rewarding role, we encourage you to apply.

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