Risk Service Officer

3 weeks ago


Perth, Western Australia Capricorn Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Risk Service Officer. As a key member of our team, you will be responsible for delivering exceptional customer service, providing protection quotes, and making changes to our Members' protections and policies.

Key Responsibilities
  • Deliver excellent customer service to our Members
  • Receive and respond to inbound calls
  • Provide protection quotes and make changes to Members' policies
  • Provide administrative support to our sales team
Requirements

To be successful in this role, you will need to have excellent communication skills, creative problem-solving abilities, and previous customer service and administration experience.

About Us

Capricorn is a member-based financial services organisation that exists to improve the lives of our Members by supporting them in building stronger businesses. We provide a range of products and services, including trade credit, risk protection, equipment finance, and more.

What We Offer

We offer a diverse and inclusive workplace, flexibility, paid parental leave, a fun environment, and a range of work perks. We are committed to empowering our community to thrive and are looking for someone who shares our values and is passionate about delivering exceptional customer service.


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