Transport and Mobility Coordinator
3 days ago
We are seeking a highly skilled and experienced individual to join our team as a Ground Transport and Concierge Supervisor at Sunshine Coast. As a key member of our team, you will be responsible for ensuring seamless parking experiences for our valued customers.
About Wilson Parking Australia 1992 Pty LtdWith over five decades in the industry, Wilson Parking is recognized as the market leader in car park asset management in Australasia. We take pride in maintaining high standards in our operations and delivering efficient services to our customers.
The PositionThis casual opportunity is available Monday to Friday, from 10:00 AM to 2:00 PM, with a competitive rate of $33.50 per hour. As a Ground Transport and Concierge Supervisor, your responsibilities will include:
- Assisting passengers with wayfinding and providing advice on GT options, fares, and distances.
- Maintaining sufficient taxi supplies to meet demand and monitoring fare evasion by taxi operators.
- Reducing unauthorized commercial activity in short-term car parks, including off-airport car rentals.
- Ensuring pick-up and drop-off lanes are used by commercial vehicles only for authorized drop-offs.
- Monitoring baggage reclaim halls for unauthorized commercial activity.
- Escalating concerns or requests for assistance to the Duty Transport Controller (DTC).
- Documenting daily reports on key activities, incidents, and infractions.
To be successful in this role, you should have:
- Previous experience in retail environments providing customer service.
- A leadership background in staff or team management.
- A genuine passion for delivering excellent customer service.
- A willingness to learn and grow with our company.
- Good computer literacy skills and proficiency in email communication, Microsoft Excel, PowerPoint, and Word.
- A full driver's license with excellent driving skills.
- Eligibility to work in Australia.
In addition to standard Award Employment Conditions, we offer uniforms, training opportunities, and free parking when working. Due to the high volume of applications, only shortlisted candidates will be contacted.
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