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Senior Strata Manager
1 week ago
We're looking for a results-driven Strata Specialist to join our team as a Defects and Projects Manager. This exciting opportunity allows you to leverage your expertise in stakeholder management, project management, and legal matters to drive business growth and customer satisfaction.
In this role, you'll be responsible for managing complex defects, remedial projects, and legal disputes on behalf of our customers.
- You'll work closely with our Strata Managers and customers to ensure smooth handovers and exceptional customer experiences.
- You'll develop best practice guides for handovers between yourself and our teams on managing complex issues, providing enhanced tracking and reporting.
About You:
- A minimum of 5 years' experience as a Strata Manager, handling large and complex portfolios.
- Proven ability to manage complex issues involving multiple stakeholders (customers, engineers, fire safety professionals).
- Strong understanding of legislation and excellent communication skills to convey complex ideas simply.
- Class 2 strata managing agent licence or equivalent qualifications.
- Experience in problem-solving, leadership, and influencing positive outcomes.