Mining Product Support Manager

1 month ago


Adelaide, South Australia Cavpower Cat Full time

Cavpower Cat is the Caterpillar dealer for South Australia and Western NSW, providing equipment and product support services to mining, construction, industrial, marine, and local government customers. Our reputation for excellence and superior customer service has enabled us to achieve continued sustained growth.

About the Role

We have an exceptional opportunity for a dynamic leader to support our expanding mining team to drive valued customer solutions. Reporting to the General Manager Mining, this role is accountable for Parts Exchange, Mining Rental, developing product support solutions, optimizing business growth opportunities through product support sales, forecasting major component requirements, and product problem resolution management.

About You

An effective communicator with the ambition to achieve outstanding results, you will approach every task with energy, drive, and a commitment to excellence. Additionally, you will be passionate about performance, ensuring you are a visible and consistent leader.

Your Skills

To achieve great results, you will need to bring your skills and experience to the fore. This includes:

  • Bachelor's Degree, Business / Commerce, or an equivalent level of work experience.
  • Leading a small to medium-sized results-oriented team.
  • Experience working with / exposure to Original Equipment Manufacturers (OEMs).
  • Extensive sales management experience with a passion for customer service.
  • Sound commercial acumen and knowledge of Sales / Business development methodologies.
  • Proactive and solutions-focused approach with the ability to work well under pressure.
  • Experience in the support of Mining, Civil, or Construction equipment.

What You Will Get in Return

In the short term, your passion, skills, and experience will be rewarded with an excellent remuneration package. In the longer term, your ambition and outstanding performance can be rewarded with career progression into more senior roles or broader career opportunities.

We're growing. Grow with us.



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