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Talent & Culture Business Partner - HR Generalist
2 months ago
About the Role
We are seeking a highly motivated and experienced Talent & Culture Business Partner to join our team at Accor. As a key member of our Human Resources department, you will play a critical role in supporting our organizational culture and the growth and development of our team of Heartists.
Key Responsibilities
- Support the Talent & Culture Manager in ensuring that all people-related initiatives and strategies are successfully achieved, and assist in ensuring Hotel goals and KPIs are accomplished.
- Promote positive team relations and interactions through an environment that encourages open communication, trust, mutual respect, and fun.
- Inspire and empower our teams to create epic guest experiences.
- Assist in developing and implementing Talent & Culture strategies and initiatives aligned with the Hotel's objectives and values.
- Foster a positive and inclusive work environment by promoting diversity, equity, and inclusion initiatives.
- Assist with employee engagement initiatives, including Employee Satisfaction Surveys, team activities, team member feedback mechanisms, and recognition programs.
- Develop and implement training, career development programs, and succession planning.
- Ensure policies and procedure updates are aligned with changing legislative and regulatory requirements.
- Balance attention to detail with a strategic mindset, using pragmatism and diplomacy in your communication style.
- Assist with recruitment and onboarding processes, focusing on attraction and retention of talent.
- Continuously improve Talent & Culture (Human Resources) processes and policies to enhance efficiency and effectiveness.
- Have experience with visa requirements, work cover, and end-to-end processing.
- Nurture a positive working environment.
- Assist with T&C (Human Resource) metrics and analytics.
- Stay abreast of industry trends and best practices in Talent & Culture (Human Resources) while proactively identifying opportunities for improvement.
- Consistently offer professional, friendly, and engaging service.
- You are self-motivated and take ownership for driving your own performance, thriving on being trusted and being given freedom in how you do your job.
Requirements
- Previous 2-3 years of experience in a similar role in a 200+ room Hotel.
- Tertiary qualifications in Human Resources or a related discipline are advantageous.
- An understanding of HIGA, an understanding and ability to interpret Human Resource-related industrial instruments, work cover, and legislative knowledge.
- Confident and articulate communication, negotiation, and relationship skills.
- A willingness to be hands-on within the operation and drive a culture of guest obsession and loyalty with the team.
- The ability to create meaningful connections, creating a high level of trust with our team.
- Strong interpersonal communications and presentation skills, both written and oral.
- Current First Aid and RSA certificates or the ability to obtain these.
- Experience in the hospitality industry and ACCOR is advantageous.
- Must have Australian work rights.