
Digital Solutions Consultant
21 hours ago
We're looking for a skilled Digital Solutions Consultant to support our commerce platforms, EDI integrations, and CRM applications.
This is a critical role in shaping digital solutions that drive business impact, gain end-to-end delivery exposure, and develop highly transferable skills in stakeholder engagement, solution delivery, and Scrum leadership.
You'll be involved in strategic, high-value digital projects, benefit from mentorship by senior leaders, and have clear career pathways toward leadership, product ownership, or deeper technical expertise.
Responsibilities:
- Provide first-line support for digital platforms, including CRM and CAD-based design apps
- Manage software licensing, setup, renewals, and troubleshooting
- Coordinate EDI onboarding and provide ongoing support for internal and external partners and customers
- Rfine and maintain accurate data across digital commerce systems
- Deliver training sessions and maintain user documentation
- Communicate proactively with stakeholders to track, manage, and resolve digital support issues
More About You
You're a natural problem solver - proactive and highly organized, you take ownership of issues, communicate clearly with a range of stakeholders, and focused on delivering value.
You're equally comfortable diving into data, guiding users through new systems, and balancing day-to-day support with ongoing digital initiatives.
In addition, you will bring:
- Effective communication skills, with the ability to tailor your message to different audiences
- Experience providing Level 1 and Level 2 digital or application support
- Able to manage multiple priorities and resolve issues independently
- Proficiency in Excel and a solid understanding of data analysis
- Familiarity with CRM systems and licensing management
- Experience supporting or onboarding users to digital platforms or systems
- A willingness to learn new tools and technologies
Benefits
Learn and develop as you grow.
With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.
Create innovative solutions.
Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
Experience connection and care.
Experience a positive, inclusive work environment where we look out for each other's safety and wellbeing.
Deliver work that matters.
Every action you take matters in delivering for our customers and strengthening communities for the future.
We value what you do.
We're passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.
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