Funeral Services Coordinator

2 days ago

Cairns, Queensland, Australia InvoCare Full time
About the Role

We are seeking a compassionate and detail-oriented individual to join our team as a Funeral Director's Assistant. As a key member of our funeral services team, you will play a vital role in supporting our clients and their families during a difficult time.

Key Responsibilities
  1. Transportation and Vehicle Presentation: Ensure that our vehicles are presented in a high standard at all times, providing a dignified and respectful experience for our clients.
  2. Collaborative Support: Work closely with our team to bring the deceased into our care with dignity and respect, ensuring that every detail is attended to.
  3. Event Coordination: Oversee proceedings on the day of a funeral, ensuring that pre-arranged plans and ad-hoc requests are implemented with precision and care.
Requirements
  1. Customer Service Focus: Possess a strong customer service ethos and commitment to delivering exceptional service to our clients.
  2. Professional Attitude: Demonstrate a professional attitude with an empathetic and compassionate approach towards people, particularly those who are grieving.
  3. Driver's License: Hold a full, unrestricted driver's license.
Benefits of Joining InvoCare

As a Funeral Director's Assistant with InvoCare, you will have the opportunity to work in a vital industry that provides essential services to families during a difficult time. Our benefits package includes:

  1. Reward and Recognition: Participate in our reward and recognition programs, celebrating your achievements and contributions to our team.
  2. Tailored Training: Receive comprehensive induction and training programs, tailored to your needs and career goals.
  3. State-of-the-Art Facilities: Work in well-designed and fitted-out locations with the latest facilities, ensuring that you have everything you need to deliver exceptional service.
  4. Networking Opportunities: Connect with colleagues and peers across the business, sharing knowledge and best practices.
  5. Employee Benefits: Enjoy birthday and paid parental leave, as well as free access to our Employee Assistance Program.
How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional service, we encourage you to apply for this role. Please submit your application, and we will be in touch to discuss your qualifications further.

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