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Medical Office Coordinator

2 months ago

Camberwell, Victoria, Australia I-MED Full time

About I-MED Radiology Network

I-MED Radiology Network is a leading healthcare provider dedicated to delivering high-quality medical imaging services. Our team of over 4,000 professionals is committed to helping save lives and reducing uncertainty through our state-of-the-art technology, innovative systems, and exceptional patient care.

Job Summary

We are seeking a highly skilled and customer-focused Medical Receptionist to join our team. As the first point of contact for our patients, you will be responsible for providing exceptional reception duties and administrative services, ensuring a smooth and efficient experience for our patients, referrers, and other customers.

Key Responsibilities

  • Front Desk Operations
    • Greet patients warmly and assist with check-in procedures.
    • Answer phone calls promptly and handle inquiries professionally.
  • Administrative Support
    • Ensure smooth clinic operations during business hours.

Requirements

  • Prior experience working as a medical receptionist is highly advantageous but not essential.
  • Exceptional customer service skills.
  • Clear verbal and written communication skills.
  • Strong organizational abilities to manage appointments and patient flow.
  • Flexibility to adapt to changing priorities.
  • Ability to multitask effectively in a fast-paced environment.

What We Offer

  • Competitive remuneration corresponding with experience.
  • Comprehensive induction training and ongoing development.
  • Opportunity for career growth and professional progression.
  • A fun and dedicated team environment that celebrates wins and successes.
  • Commitment to your health and well-being, including access to an employee assistance program.

Diversity and Inclusion

I-MED Radiology Network is committed to diversity and welcomes all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply.