Collection Specialist

3 days ago

Sydney, New South Wales, Australia beBeeReceivables Full time $85,000 - $95,000
About the Role

This is an exciting opportunity to be part of a team responsible for managing customer ledgers, ensuring timely payments and providing excellent customer service.

The role involves securing efficient accounts receivable collection, monitoring and managing credit parameters, and influencing payment behaviour. The successful candidate will be responsible for resolving overdue invoices with customers, monitoring and managing credit parameters, and proactive management of past due balances.

  • Secure efficient AR collection and resolve overdue invoices with customers
  • Monitor and manage credit parameters, payment terms, and exception requests
  • Proactively manage past due balances
  • Invoice Management: Monitor invoices sent to customers
  • Payment Processing: Monitor incoming payments, cash application basis payment
  • Follow up on overdue accounts, send reminders, and escalate issues as needed
  • Customer Account Management: Maintain up-to-date records of customer accounts, payment history, and credit terms
  • Dispute Resolution: Investigate and resolve discrepancies or disputes related to invoices and payments
  • Compliance & Documentation: Ensure all financial transactions comply with regulatory standards
  • Collaboration: Work closely with sales, finance, and customer service teams to streamline processes and improve collection times
  • Supporting the deployment of a brand-new ERP system

To succeed in this role, the successful candidate should meet the following criteria:

  • 5 years' experience in an Accounts Receivable/Collections/finance-based role
  • Strong knowledge of accounting principles, invoicing, and reconciliation
  • Proficiency in ERP systems (SFDC and MS Dynamics) and Microsoft Excel
  • Excellent communication and negotiation skills for collections
  • Experience in taking payments over the phone or discussing financial matters
  • Strong attention to detail and problem-solving abilities
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Knowledge of credit risk assessment and financial reporting
  • Familiarity with local market legislation, tax, and collections practice expertise
  • A bachelor's degree in accounting, Finance, Business Administration, or a related field is preferred
  • Experience of ERP deployment is highly desirable

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