Night Shift Operations Manager
3 days ago
Night Shift Operations Manager
\The Night Shift Operations Manager plays a pivotal role in ensuring the safety and security of residents. Responsibilities include conducting nightly audits to ensure financial transactions are accurate, managing the night shift team, verifying guest accounts, and preparing comprehensive reports for management.
\Key Performance Indicators: On-time completion of tasks, accuracy of audits, effective team management.
\Collaboration and Communication: Collaborate with hotel departments to ensure seamless communication and coordination between shifts. Provide exceptional customer service to guests by addressing their needs, resolving issues, and maintaining a positive relationship.
\We seek a skilled Night Shift Operations Manager who values a secure environment and prioritizes resident satisfaction.
\Requirements: Minimum 2 years' experience in operations or customer service, excellent written and verbal communication skills, outstanding organizational skills, computer literacy, leadership experience, and exceptional customer service skills.
\About the Role: As a key member of our Operations team, you will be responsible for ensuring the highest standards of safety and security during night shifts. Your expertise will be crucial in maintaining a secure environment for our residents.
\What We Offer: A range of benefits including award salary, EAP, Sonder & Duress support, and professional development opportunities.
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