Microsoft M365 Support Professional

5 days ago


Wollongong, New South Wales, Australia beBeeM365 Full time $95,000 - $124,999
Job Overview

We seek an experienced M365 professional to support MS Teams and Microsoft Co-Pilot rollouts. They will ensure these platforms are well-managed, secure, and embedded into day-to-day operations.

Main Responsibilities:
  • The successful candidate will be a subject matter expert for MS Teams and Microsoft Co-Pilot.
  • They will administer licensing, configuration, governance, and compliance across M365 services.
  • They will stabilise operations and ensure secure, reliable platform performance.
  • They will partner with project teams to deliver successful rollouts and smooth user adoption.
  • They will translate business and user requirements into effective configuration and policy settings.
  • They will proactively identify opportunities to improve automation, governance, and security.
  • They will troubleshoot issues and provide timely resolution to maintain service stability.
  • They will create clear documentation, guides, and knowledge transfer materials for ongoing support.
Required Skills & Experience:
  • Strong hands-on expertise administering Microsoft 365, with proven focus on Teams and Co-Pilot.
  • Solid understanding of M365 licensing, governance, compliance, and cybersecurity.
  • Experience with other M365 services (Intune, SharePoint, Entra ID/Azure AD) is highly regarded.
  • Scripting/automation skills (PowerShell preferred).
  • Excellent problem-solving, troubleshooting, and communication skills.
  • Ability to work across project and operational teams, balancing delivery with stability.
  • Strong documentation and stakeholder engagement skills.

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