Store Team Member

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Description

This role is ideal for a proactive and customer-focused individual who is passionate about delivering exceptional retail experiences. The Store Assistant will work closely with the management team to drive sales growth, achieve store targets, and maintain a high level of customer satisfaction.

The successful candidate will be responsible for managing store operations, including stock management, cash handling, and visual merchandising. They will also be expected to provide excellent customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.

In addition, the Store Assistant will assist with training and developing staff members, maintaining store standards, and participating in visual merchandising activities. This is an excellent opportunity for someone looking to develop their skills and experience in a fast-paced retail environment.

Requirements
  • Frequently operate computer, printer, and cash register
  • Frequently move merchandise weighing up to 10kg and up to a height of 1.5-3m
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequent use of stock trolleys, pallet jacks for the moving of stock
  • Frequently position self to kneel, bend, and stoop, including in stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with staff. Must be able to exchange accurate information in these situations
  • Frequent movement across the store directing staff to and from the back office and stock room retrieving and putting away merchandise
  • Must be able to identify and execute merchandise layouts, staff schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
Qualifications and Skills
  • Recent relevant work experience
  • Demonstrated understanding and willingness to provide excellence in customer service
  • Ability to multi-task, direct, and manage people
  • Creative thinking
  • Ability to maintain composure under pressure
  • Solid numeracy skills
Benefits

This is an excellent opportunity for someone looking to develop their skills and experience in a fast-paced retail environment. You will have the chance to work in a dynamic team, learn new skills, and contribute to the success of our business.

We offer competitive remuneration packages, opportunities for career advancement, and a supportive work environment.

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