Technical Integration Specialist

3 weeks ago

Sydney, New South Wales, Australia Adyen Full time
Role Overview

At Adyen, we are seeking a highly skilled Technical Integration Specialist to join our team. As an Implementation Manager, you will play a key role in helping our merchants integrate or enhance existing integrations with our payment platform.

Responsibilities
  • Solution Design: Serve as the chief technical consultant for our merchants during their integration with Adyen; ensuring the technical integrity and quality of their integration.
  • Project Management: Work closely with the merchant and various Adyen teams across the world to guarantee a high-quality project delivery.
  • Technical Pre-Sales: Assist the Sales team in proposing technical solutions with potential merchants to determine technical requirements and ensure that all necessary information is collected prior to the integration.
  • Consultation: Consult with the merchant on how to optimise payments using the Adyen platform, focusing on unified commerce, optimization of conversion rates, risk management, and more.
  • Influence Product Development: Form a key part of feedback loops for the organisation, gathering merchant's feedback, evaluating merchant needs, and communicating these to product and management personnel, building strong relationships internally and externally.
  • Based in Sydney, with opportunities to travel across Asia and beyond to assist our merchants and interface with other global offices.
Requirements
  • Analytical skills: Able to come up with and communicate very pragmatic and practical solutions to complex integration problems.
  • Problem Solving: You've had previous exposure to environments rich in uncertainty and show a resulting track record of successfully dealing with ambiguity.
  • Knowledge: Having a good understanding of various areas of IT software architecture and network, combined with experience with Web APIs and software development internet technologies and knowledge of technical processes (e.g. SQL / HTML / JavaScript / PHP / Java / Scripting). A good understanding of the payments industry will help you excel in this position.
  • Communication: Enjoy communicating with people at a variety of levels across different business areas of our merchants, in a concise manner, whilst having a good commercial impact awareness of your conversations.
  • Self-Motivated: Committed and have demonstrated an ability to maintain high levels of productivity with minimal supervision. You make quick informed decisions under pressure and prioritise appropriately based on urgency, necessity, and both internal and external requests.
  • Language: Fluent in English. Any additional language capability is a bonus.
What We Offer

We offer a competitive salary of AU$120,000 - AU$150,000 per annum, depending on experience, plus excellent benefits and opportunities for professional growth.

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