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Operations Specialist

2 months ago


Mandurah, Western Australia MECCA Full time

Are you ready to take your operations career to the next level and join Australia's leading beauty retailer? If so, we invite you to explore this exciting opportunity.

Life as an Operations Specialist at MECCA:
  • World-class education: Continuous upskilling with MECCAversity, in-store training, and access to industry-leading resources.
  • Work with the latest products: From the world's top brands, offering a wide range of beauty and wellness solutions.
  • Work-life balance: Permanent opportunities with regular schedules, allowing you to maintain a healthy work-life balance.
  • Up to 40% discount: To spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
  • Parental leave package: Including ongoing superannuation payments while on parental leave, supporting your personal and professional growth.
Day-to-day responsibilities:
  • Assist and support the store to deliver exceptional customer service by ensuring stock is well replenished and presented at the highest standard.
  • Support the management team in the delivery of MECCA's customer service initiatives and setting areas of focus.
  • Complete daily stock maintenance and all cyclical stock management processes, ensuring seamless store operations.
  • Contribute to the overall store performance by identifying and driving operational activities, driving business growth and success.
What success looks like in this role:
  • Maintain effective store operation practices that support the delivery of exceptional customer service experiences.
  • Demonstrate sound knowledge of brand and product offering, staying up-to-date with industry trends and developments.
  • Uphold and encourage a good health and safety culture, ensuring a safe and healthy work environment.
Key requirements:
  • Proven experience in operations or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong attention to detail and organizational skills.
What we offer:

At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability initiative, we're transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.

We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive.