Retail Operations Specialist

1 week ago

Orange, Australia beBeeCustomer Full time $55,000 - $78,000
Job Description

We are seeking a versatile team member to join our retail team. As a key contributor, you will be responsible for providing exceptional customer service, maintaining store displays, and packing orders in our online hubs.

Your tasks may vary from day to day, but your impact will be felt throughout the organization. You will play a vital role in ensuring our customers have an excellent shopping experience.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service by assisting with product queries and resolving issues promptly.
  • Store Maintenance: Maintain a tidy store environment by replenishing stock and managing product displays.
  • Packing Orders: Efficiently pack orders in our online hubs to ensure accurate fulfillment.
  • Checkout Support: Support customers during checkout to provide a seamless shopping experience.
Requirements:
  • Customer Service Skills: A genuine passion for delivering excellent customer service and a willingness to go above and beyond to meet customer needs.
  • Teamwork: A flexible team player who can adapt to various roles and tasks, working collaboratively with colleagues to achieve common goals.
  • Problem-Solving: The ability to work well under pressure and be agile in a fast-paced environment, think critically, and come up with effective solutions.
  • Reliability: Reliability and a willingness to work a flexible roster, including evenings and late nights across the 7 days of the week.
Benefits:
  • Diversity and Inclusion: A culture that values diversity, collaboration, and respect, where everyone feels valued and empowered to contribute.
  • Team Discounts and Rewards: Team discounts and a rewards program that recognizes purposeful work and encourages employees to strive for excellence.
  • Global Opportunities: Global opportunities and exposure to a wide business network, enabling career growth and development.
  • Supportive Work Environment: Supportive parental leave provisions and various leave types, creating a healthy work-life balance.

We strive to offer flexibility and consider part-time, job share, or other flexible options to support work/life commitments.

At our organization, you'll have the opportunity to grow your career while serving millions of customers each week.

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