Laboratory Business Growth Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeLaboratory Full time $90,000 - $120,000

We are seeking a seasoned and customer-focused professional to manage and grow our laboratory's customer base while ensuring exceptional service delivery. This is a hands-on role where you will work independently and in collaboration with the Lab Manager and Lab Services Manager to drive growth, strengthen client relationships, and deliver on operational targets. Key Responsibilities

Manage key accounts and act as the primary point of contact for laboratory customers. Drive business development by identifying and securing new opportunities. Collaborate on growth strategies for the laboratory and contribute to continuous improvement initiatives. Set and monitor sample turnaround times to achieve monthly targets. Prepare and report on monthly customer metrics for the Laboratory Manager. Review and issue laboratory reports to clients with accuracy and timeliness. Develop and issue quotes for new work, ensuring competitive pricing. Resolve customer issues promptly while identifying opportunities for service enhancement.

Required Skills and Qualifications

Strong understanding of laboratory operations within the construction materials industry. Proven customer relationship management skills with a strong client focus. Financial acumen with experience in budgeting and reporting. NATA signatory status for a range of construction material tests (highly regarded). Relevant tertiary qualifications in science, civil engineering, chemical engineering, or materials (desirable but not essential). Excellent time management, organisational, and problem-solving skills. Ability to manage competing priorities and deliver results under pressure. Knowledge of Australian and industry standards. Strong communication and interpersonal skills.

Why You'll Thrive Here?

This role is ideal for a Senior Laboratory Technician or Supervisor looking to take the next step in their career. You will have the opportunity to: Grow into a business-focused leadership role. Make a real impact on customer satisfaction and laboratory growth. Work with a respected industry leader that values safety, innovation, and professional development. Our company is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability, or age.

  • Laboratory Technician

    7 days ago

    Sydney, New South Wales, Australia Australian Laboratory Services Full time

    Great opportunity to join a busy, modern laboratory- Competitive salary- Learning and support provided**ALS is using the power of testing to solve complex challenges. With a passion for science, we serve clients with data-driven insights for a safer and healthier world.****The Role**Our laboratory in Smithfield is seeking a full-time Laboratory Technician....

  • Asphalt Laboratory Technician

    3 days ago

    Sydney, New South Wales, Australia Blacktop Laboratory Services Full time

    Company DescriptionBlacktop Laboratory Services is an independent asphalt testing and consultancy business based in Newcastle NSW. We provide a wide range of services to support the asphalt and civil construction industry, including asphalt laboratory testing, pavement investigations, asphalt coring in accordance with TfNSW standards, coal tar testing, and...

  • Laboratory Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLaboratory Full time $150,000 - $180,000

    Job Title: Laboratory SpecialistWe are seeking a highly skilled Laboratory Specialist to join our team. The successful candidate will provide high-quality diagnostic, consultative, procedural and on-call specialty services in Laboratory Haematology.The ideal candidate will have strong communication and problem-solving skills, with the ability to work...

  • Laboratory Growth Strategist

    1 week ago

    Sydney, New South Wales, Australia beBeeClinical Specialist Full time $100,000 - $120,000

    Job OverviewWe are seeking a seasoned professional to drive business growth within our Chemistry Immunoassay and Automation portfolio.The ideal candidate will have expertise in articulating the compelling clinical and operational benefits of our integrated solutions, with a strong track record in building relationships with diverse stakeholders and...

  • Medical Laboratory Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLaboratory Full time $33,926 - $49,473

    Job Title: Medical Laboratory SpecialistAbout the RoleWe are seeking a highly skilled and experienced Medical Laboratory Specialist to provide exceptional patient care and contribute to delivering high-quality diagnostic services.The successful candidate will have experience in working in a medical laboratory environment and possess strong pathology...

  • Laboratory Business Development

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    We are seeking an experienced and customer-focused Laboratory Business Development & Client Manager to join our team based in Baulkham Hills.Reporting to the Laboratory Manager, this role is responsible for managing and growing the laboratory's customer base while ensuring exceptional service delivery.This is a hands-on role where you'll work independently...

  • Laboratory Business Development

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    We are seeking an experienced and customer-focused Laboratory Business Development & Client Manager to join our team based in Baulkham Hills. Reporting to the Laboratory Manager, this role is responsible for managing and growing the laboratory's customer base while ensuring exceptional service delivery.This is a hands-on role where you'll work independently...

  • Laboratory Business Development

    1 week ago

    Sydney, New South Wales, Australia Westlake Corporation Full time $90,000 - $120,000 per year

    We are seeking an experienced and customer-focused Laboratory Business Development & Client Manager to join our team based in Baulkham Hills. Reporting to the Laboratory Manager, this role is responsible for managing and growing the laboratory's customer base while ensuring exceptional service delivery.This is a hands-on role where you'll work independently...

  • Laboratory Business Development

    1 week ago

    Sydney, New South Wales, Australia Boral Full time $90,000 - $120,000 per year

    We are seeking an experienced and customer-focusedLaboratory Business Development & Client Managerto join our team based inBaulkham Hills. Reporting to the Laboratory Manager, this role is responsible for managing and growing the laboratory's customer base while ensuring exceptional service delivery.This is a hands-on role where you'll work independently and...

  • Laboratory Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeepathology Full time $63,725 - $91,786

    Job Overview:A Laboratory Specialist plays a vital role in providing accurate pathology results to support patient care and treatment decisions.About the Role:Deliver high-quality pathology services utilizing Laboratory Information Systems, Patient Systems, and Quality Systems.Manage competing priorities efficiently to meet deadlines and ensure seamless...