Superannuation Leadership Opportunity

2 weeks ago

Canberra, ACT, Australia beBeeLeadership Full time $105,000 - $150,000
Job Description

As a Team Lead in our Superannuation Specialists team, you will play a key role in leading and developing a team focused on delivering high-quality, compliant, and customer-first guided advice and engagement.

This leadership position requires you to foster a collaborative culture, empower your team to excel, and make a real impact on the retirement outcomes of our customers.

You will be responsible for leading a team of specialists, monitoring performance, providing feedback, support, and development opportunities, and allocating and managing workflow to maintain service levels and operational efficiency.

Key Responsibilities
  • Lead, coach, and develop a team of superannuation specialists
  • Foster a customer-first, collaborative, and high-performance team culture
  • Monitor performance and KPIs, providing feedback, support, and development opportunities
  • Allocate and manage workflow to maintain service levels and operational efficiency
  • Conduct supervision and quality assurance of customer interactions to ensure compliance
  • Drive continuous improvement initiatives that enhance customer education and retirement readiness
  • Work closely with internal stakeholders to ensure clear and consistent messaging across all customer touchpoints
  • Ensure compliance with regulatory frameworks, policies, and best practice standards
Requirements
  • Australian Citizenship
  • RG146 qualification in General Advice (day-to-day appointments are not required, but coverage is valuable)
  • Strong coaching and training skills, with the ability to support and develop experienced team members
  • Excellent organisational, collaboration, and communication skills
  • A professional, flexible, and adaptable approach to leadership
  • Experience handling advice escalations
  • Commitment to compliance, quality assurance, and ensuring our frameworks and tools are applied effectively
Why Join Us?
  • Step into a brand-new leadership role with the chance to coach and mentor a team of professionals, helping them grow and succeed
  • Opportunity to work across multiple teams and build broad exposure across our advice and engagement services
  • Be part of building processes and driving improvements that shape the future of our customer engagement
  • This role offers flexibility to suit your life, with hybrid or fully remote options based on your location
What You'll Get In Return

We're committed to more than just super - we're committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.

Our gender equality strategy is a plan, not just a promise. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.

We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.

We're proud to be an equal opportunity employer, and proud of the progress we're making. Join a workplace where you can thrive, grow, and belong.

Learn more about us and our benefits: Careers

  • Superannuation Specialist

    4 days ago

    Canberra, ACT, Australia Commonwealth Superannuation Corporation (Csc) Full time

    Posted: 01/11/2024Closing Date: 15/11/2024**Job Type**: Permanent - Full TimeLocation: CanberraJob Category: Banking and Financial Services,Insurance & SuperannuationAt CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams. We're proud to wear the government crest, and proud to serve...

  • Superannuation Consultant

    3 days ago

    Canberra, ACT, Australia Unisuper Full time

    **About US**UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia's largest super funds, the work you'll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you.**The opportunity**We're all here to help deliver greater retirement outcomes for our members. You will...

  • Senior Leadership Opportunity

    1 week ago

    Canberra, ACT, Australia beBeeLeadership Full time $139,146 - $164,602

    Job OverviewThis senior leadership position plays a pivotal role in delivering strategic outcomes for our clients across the federal government sector.Key Responsibilities:Develop business opportunities with existing clients and identify new avenues for growth.Design and implement cloud-based solutions to meet client needs, leveraging cutting-edge...

  • Team Lead

    4 days ago

    Canberra, ACT, Australia Commonwealth Superannuation Corporation Full time

    OverviewJoin to apply for theTeam Lead – Superannuation Specialistsrole atCommonwealth Superannuation Corporation.Job Type:Permanent - Full TimeLocation:Canberra; Open to all locations across Australia with an established home officeJob Category:Banking and Financial Services, Insurance & SuperannuationAbout the RoleAt CSC, we're dedicated to helping our...

  • Team Lead

    2 weeks ago

    Canberra, ACT, Australia Commonwealth Superannuation Corporation Full time

    Overview Join to apply for the Team Lead – Superannuation Specialists role at Commonwealth Superannuation Corporation. Job Type: Permanent - Full Time Location: Canberra; Open to all locations across Australia with an established home office Job Category: Banking and Financial Services, Insurance & Superannuation About the Role At CSC,...

  • Team Lead

    2 weeks ago

    Canberra, ACT, Australia Commonwealth Superannuation Corporation Full time

    OverviewJoin to apply for the Team Lead – Superannuation Specialists role at Commonwealth Superannuation Corporation.Job Type: Permanent - Full TimeLocation: Canberra; Open to all locations across Australia with an established home officeJob Category: Banking and Financial Services, Insurance & SuperannuationAbout the RoleAt CSC, we're dedicated to helping...

  • Chief Operating Officer

    5 days ago

    Canberra, ACT, Australia Future Leadership Full time

    Chief Operating Officer - Canberra Health Services Lead strategic, at scale health service operations across Canberra Health Services Drive innovation, impact and performance improvement through collaborative and visionary leadership Champion sustainable, high-quality care for the local community The Position Canberra Health Services (CHS) seeks to appoint a...

  • Leadership Opportunity

    1 week ago

    Canberra, ACT, Australia beBeeManagement Full time $78,000 - $97,000

    Store Leadership OpportunityWe are seeking a highly skilled and experienced leader to manage our store. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, leading a high-performing team, and delivering exceptional customer experiences.About This RoleThis is an exciting opportunity for a motivated and...

  • General Manager, Canberra Hospital

    6 days ago

    Canberra, ACT, Australia Future Leadership Full time $376,285 - $389,635 per year

    Lead a major tertiary metropolitan hospital with a focus on patient-centred care.Drive strategic and operational excellence across clinical services within a value driven organisation.Lead positive transformation and impact within a large, complex hospital site.The PositionCanberra Health Services (CHS) seeks to appoint a collaborative and patient-centred...

  • Leadership Opportunities

    1 week ago

    Canberra, ACT, Australia beBeeinsolvency Full time $180,000 - $200,000

    About Leadership OpportunitiesIn this key leadership role, you will play a pivotal part in overseeing complex insolvency engagements and providing expert guidance to senior stakeholders on restructuring strategies.You will be responsible for coordinating and managing personal and corporate insolvency matters, including court appearances and stakeholder...