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Service Delivery Coordinator

1 month ago

Grafton, New South Wales, Australia Chandler Macleod Full time
About Chandler Macleod

We are Australia's largest providers of human resources solutions with a proven track record of unleashing potential in people and companies. For over 40 years, our recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Job Description

We are seeking a dedicated Service Delivery Coordinator to join the team at Graftons Regional Aquatic Centre. This role involves delivering exceptional customer service, managing day-to-day operations of the entry, canteen, and merchandise areas, and supporting the Centre's promotional activities. You'll also assist with first aid, cleaning, and general administration to ensure the smooth running of the facility.

Duties
  • Provide accurate information to customers about Centre activities, fees, and events.
  • Manage gate entry, bookings, and customer inquiries.
  • Perform canteen operations, including food and beverage preparation.
  • Support marketing initiatives to optimize facility usage.
  • Maintain high standards of cleanliness, safety, and customer satisfaction.
Requirements

To be successful in this role, you will need:

  • Strong customer service skills and experience.
  • NSW Food Handling Certificate.
  • Current First Aid & CPR Certificates (or willingness to obtain one).
  • Working with Children Check (or willingness to obtain one).
  • Flexible and reliable, with availability for early mornings, evenings, and weekends.
Benefits

This is an excellent opportunity to work with a dynamic team and develop your skills in customer service and facility management. As a Service Delivery Coordinator, you can expect a competitive salary package, including an estimated $65,000 - $70,000 per annum, depending on experience. If you're passionate about delivering exceptional customer experiences and want to make a difference in your community, we encourage you to apply.