Wi-Fi Specialist

The successful candidate will be responsible for installing, configuring, and troubleshooting Wi-Fi networks, ensuring optimal performance and security.

Responsibilities include:

• Installation: Installing and configuring routers, extenders, and other related equipment to ensure seamless connectivity.
• Troubleshooting: Identifying and resolving issues related to Wi-Fi connectivity and performance, including diagnosing and resolving technical problems.
• Network Optimization: Optimizing Wi-Fi networks for performance, including channel selection, signal strength adjustments, and interference management.
• Customer Support: Providing excellent customer service by addressing customer concerns and explaining technical information in an understandable manner.

To be successful in this role, you will need:

• Technical Expertise: Strong understanding of Wi-Fi technology, including standards (e.g., 802.11ac, 802.11ax), encryption methods, and networking principles.
• Experience: Previous experience as a Wi-Fi technician or in a similar role, with hands-on experience with installation, configuration, and troubleshooting of Wi-Fi networks.
• Customer Service Skills: Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers.
• Problem-Solving Abilities: Strong analytical skills to identify and resolve technical issues effectively.

We offer a comprehensive benefits package, including:

• Equity: A real part of the company.
• 25 days holiday plus bank holidays.
• Birthday Day Off.
• Pension scheme that matches your contribution up to 8%.
• Phone allowance.
• Health care cash plan.
• Cycle to work.
• Employee assistance programme.
• PPE and Uniform provided.
• IT equipment provided.
• Remote working.
• Discounted Gym memberships.
• Retail offers - discounts from recognisable brands.
• Company Events.
• Travel expenses paid.
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary.
• Colleague referral scheme of £500.
• Continuous development and long-term career prospects.