Hobart Travel Service Manager

1 week ago

Hobart, Tasmania, Australia beBeeCampervan Full time $60,000 - $75,000

About Indie Campers, a leading campervan Marketplace, we're on a mission to make road trips accessible to everyone.

The Role

We are seeking travel enthusiasts with a passion for guest service to manage our depot in Hobart. You'll be the face of our company, reporting directly to Branch Leadership, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

Key Responsibilities:
  • Handling incoming reservations, welcoming guests, and taking care of check-ins and check-outs;
  • Preparing and cleaning our campervans;
  • Maintaining our campervans in top condition and monitoring maintenance and repairing needs;
  • Registering guests, monitoring stock, and processing payments;
  • Handling complaints and troubleshooting emergencies.
Requirements:
  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail, or Rent-a-car being desirable;
  • You're fluent in English (mandatory);
  • You're eligible to work in Australia, have a valid driver's license, and feel confident enough to drive a campervan (mandatory);
  • You're available to work on weekends and public holidays;
  • You're a responsible person who takes your work seriously and can be relied upon;
  • You're well-organized and you're good at solving problems.
Why Choose Us?

As part of our team, you'll enjoy:

  • Being part of a young, fast-growing, and innovative company where you make a difference;
  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City, or Manila;
  • Continuous training and coaching to develop the skills that matter to you;
  • Compensation package that includes Performance and Referral Bonuses;
  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America, and Oceania.

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