Medical Front Office Coordinator

2 weeks ago

Perth, Western Australia beBeeMedicalFrontOffice Full time $60,000 - $98,000
Medical Front Office Coordinator Job Summary

The ideal candidate will have a warm, collaborative attitude and excellent problem-solving skills to provide quality care and service to patients while maintaining confidentiality.

This role requires a highly organized individual with strong communication skills who can manage patient accounts, process invoices, and receive payments from third-party suppliers in a timely manner.

To be successful as a Medical Front Office Coordinator, you will need to possess advanced administrative skills, excellent computer proficiency, and the ability to work effectively in a high-volume environment.

  • Must have at least 12 months of experience working in general practice.
  • Ability to operate medical software, prioritize workload, and schedule appointments efficiently.
  • Excellent customer service focus and ability to maintain confidentiality at all times.
  • Knowledge of Best Practice software is preferred but not essential.

Key Responsibilities include:

  • Answering and directing phone calls, handling enquiries from healthcare providers.
  • Greeting patients upon arrival and providing a professional welcoming environment.
  • Processing patient accounts, managing patient invoicing and receipting third-party suppliers.
  • Using medical software to schedule patient appointments and prioritize workload.
  • Providing quality care and service to patients while maintaining confidentiality and managing their needs.

Requirements:

  • Minimum 12 months' experience in general practice is essential.
  • Strong organizational and time management skills.
  • Excellent computer skills and customer service focus.
  • Warm, collaborative attitude with excellent problem-solving skills.
  • Previous experience working in medical practices is essential.
  • Knowledge of Best Practice software is preferred.

Benefits of this role include:

  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.
  • Ongoing training and development opportunities.

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