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Retail Leadership Role
2 weeks ago
Our business strategy relies heavily on the Store Director role, which plays a crucial part in our retail success. The ideal candidate will have at least five years of experience leading a large team in retail or client-focused environments.
Responsibilities and Challenges- Develop a detailed plan to drive sales generation, analyzing performance metrics and making informed decisions to improve results.
- Collaborate closely with the store leadership and sales teams to achieve mutual goals, focusing on providing constructive feedback and coaching them to develop a winning culture.
- Direct the entire store team through daily briefings and goal setting, prioritizing communication and ensuring seamless client experiences.
- Implement a comprehensive plan to engage and grow high-value and VIP clients, delivering exceptional service and responding promptly to their feedback.
The successful candidate must possess:
- A proven track record in sales generation, managing sales results, and meeting targets and key performance indicators (KPIs).
- Experience working with high-net-worth individuals in selling environments, building trust and integrity.
- Flexibility to work various roles based on business needs and adaptability in fast-paced, changing environments.
- Technical knowledge of precious metals and gemstones is highly advantageous but not essential.
