Italian Speaking CRM Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeItalianspeaker Full time $80,000 - $120,000

Career Opportunity: Italian Speaking CRM Coordinator

This is a pivotal role in our expansion into the Italian market with our sportsbook and casino games.

  • Coordinate all Italian based communication and content to enhance user experience and stages of the player lifecycle.
  • Develop plans for campaign delivery, format, and platform to grow profitability, creating action plans and strategies where appropriate.
  • Enhance player lifetime value, reduce churn, and implement relevant CRM strategy in the Italian market.
  • Collaborate with the content and marketing teams to identify offers to promote and when.
  • Work closely with the acquisition team to maximize campaign growth in the Italian market, as well as company vision to launch into this new market.
  • Be responsible for researching and sourcing relevant content to communicate with our player base.

Requirements

  • Retention marketing knowledge.
  • Fluent Italian and English both written and spoken.
  • Passionate team player with ability to work with colleagues across departments.
  • An eye for detail, enhancing customer experience through top-line communication.
  • Experience working with creative teams, such as digital design, to prepare visual assets for campaigns.
  • Detail-oriented and well organized. You know how to prioritize, and you consider broader implications of your actions on projects you participate in.
  • Manage complexity and progress with several tasks at a time.

Bonus Points

  • Familiarity with EDM & other CRM marketing tools is desirable.
  • Gambling and sports knowledge would be highly regarded.

Benefits

  • Office Perks & Environment
    • In-house baristas serving free coffee, tea, fresh juices, and smoothies.
    • Daily catered breakfast and regular company-wide events.
    • Snack walls and drink fridges on every floor.
    • Fun/modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator.
  • Wellbeing & Personal Development
    • Access to Employee Assistance Program for you and your loved ones.
    • 9,000+ courses on Learning & Development platform.
    • One paid volunteer day per year.
    • Weekly Wednesday massages by professional masseuses.
  • Team Connection & Rewards
    • Team budgets for lunches and activities to celebrate achievements.
    • Social sports teams and participation in Corporate Games.
    • Easygo branded swag.
    • Birthday and work anniversary gift vouchers, plus chance to win huge prizes.
  • Events & Experiences
    • Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1.
    • Office visits from big-name streamers.
    • Meet Ambassadors like Alex Pereira, Israel Adesanya.
    • Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events.

We believe that unique contributions of everyone are driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We're global team of dreamers, creators, and game-changers from every walk of life, united by passion for entertainment that inspires world.

We believe that best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

Come as you are. Be part of something bigger.

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