Business Growth Strategist
2 weeks ago
This role involves leading a team to drive customer management and foster business growth.
Key Responsibilities:- Develop a comprehensive understanding of the customer's strategic agenda and align plans accordingly.
- Owning the customer strategy, developing and delivering the plan internally and externally.
- Contribute to the creation of a 3-year strategic customer plan, integrating insights from CSP and Customer Director.
- Delivery of turnover, customer profitability, and TTS budgets for the Homecare business.
- Building and maintaining strong relationships with key customer contacts and internal stakeholders.
- Driving joint business planning and negotiations, ensuring robust, achievable, and mutually beneficial plans.
- Optimizing promotional plans for the Fabric Cleaning and Fabric Conditioner categories in Woolworths.
- Owning the straights budget to craft a share-winning plan and overseeing in-store activation events.
- Leading range and merchandising reviews to deliver desired outcomes, working with CSP and Marketing teams.
- Ownership of short-term volume and spend forecasts aligned to S&OP process for Homecare categories.
- Initiatives for category growth, in-store performance, and adoption of future technologies.
- A leadership role within the team, fostering high performance and culture.
- Day-to-day administration and management of the Woolworths Account.
- Delivering regular reports on customer category performance using multiple data sources.
- Working closely with internal teams to ensure cohesive strategy and execution.
- 5+ years in FMCG account management.
- Experience in customer marketing/trade category management and account management/field sales.
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