Alternative Banking Job Opportunity

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Part time $80,000 - $99,000
Part Time Banking Specialist

Join our team to apply for upcoming opportunities in our North West Area.

  • This is an expression of interest for the Part Time Banking Specialist role in the North West Area. Opportunities are across the schedule listed below; please ensure you can commit to these hours before applying as they are pre-determined.

As a Customer Banking Specialist Relief, you may be required to travel between the branches within our area. The North West area covers several branches: Gladstone Park, Glenroy, Highpoint, Moonee Ponds, St Albans, Watergardens, Broadmeadows, Craigieburn, Airport West, Keilor Downs, Niddrie & Roxburgh Park.

Do meaningful work that makes a difference.

Deliver a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years with market-leading products, services and technology.

Have yourself in our team.

As the Customer Banking Specialist Relief, you'll:

  • Engage with every customer about how we can support their overall banking needs including Home Loans, Business Banking and Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products.
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes.
  • Provide options for the customer through education and demonstration of our in-branch technology and digital banking options.
  • Solve problems and provide effective solutions while championing our processes, procedures and drive our risk-adverse culture.

We're interested in hearing from people who have proven experience delivering exceptional customer service ideally in Financial Services, Retail or Hospitality. You'll need excellent communication skills and the ability to articulate financial terms in a clear way. Ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.

Work in a busy, commercial and driven retail environment seeing the big picture for customers and providing them with holistic solutions. A genuine interest in building a career improving the financial wellbeing and lives of our customers.

We're keen to support your next step in your career. We're aware of some accessibility issues on this site. If you require additional support, contact HR Direct.

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