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Retail Supervisor Position

3 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000
Supervisor Opportunity

We are seeking a talented and passionate individual to join our team as a Supervisor.

The role of a Supervisor is to support the management team by leading your department in providing exceptional customer service. You will work closely with the store's Management Team and be responsible for maintaining standards and results within your department.

  • Model exceptional customer service, every customer, every time
  • Coach team to deliver exceptional service and a 'service over task' environment
  • Drive conversion, sales and KPI performance
  • Work with BOH team to deliver shop floor product availability
  • Uphold company retail standards and deliver store visual excellence
  • Support management team to improve financial performance within your department
  • Support management team to deliver all internal and external profit protection processes
  • Support with new team member role Inductions and on-going team training

Requirements:

  • Minimum 2 years of experience within retail or like industry
  • Passionate about delivering an amazing service experience for customers
  • Positive attitude, with capacity to create a motivating environment for your team
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members

Benefits:

  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and Distribution Centre
  • Access to attractive staff discount
  • Access to Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated.